Q: how long does it take to deliver my order?
A: Handling time is 2-3 Business Days (Mon To Fri)
Transit time 5-8 Business days (Mon To Fri)
Q: how do I track my order?
A: Once your product has been dispatched, you will receive a tracking number that will allow you to follow it until it is delivered to you.
Q: what’s your return policy?
A: The Eternal creator shop store respects the 30-day return policy. All returns must be made within thirty (30) days after receiving your item. We cannot accept returns beyond 30 days.
Q: how do I make changes to an existing order?
A: You may cancel your order for a free cost within 12 hours of making your order by responding to the order confirmation email. You may then cancel as long as the goods has not yet been sent. The order cannot be canceled after it has been sent.
If you fulfill the “cancel order” criteria.
Your refund will be processed within 5 business days.
Q: do you deliver across the world?
A: We currently deliver to USA.
Q: Can I receive a reimbursement?
A: if you are sad with the product you’ve acquired, you may get your money back.
Q: ABOUT OUR BUSINESS
A: Eternal creator shop was established in 2020. We want to begin selling online in 2021, and we are excited to deliver our own high-quality items to more people. The eternal creator shop web store was designed by us.
Q: What payment method was received?
A: We receive only PayPal payment gateway.
If you have any queries, please do not hesitate to contact us at the following address:
Office Hours: Mon-Fri: 9:00 am – 5:00 pm